Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Our team of delivery drivers will make sure your order is handled with the best care and delivered directly to the recipient whenever possible. If no one is home, we will leave a door tag and contact the recipient to arrange a delivery time. If there is a safe, sheltered place to leave the arrangement in the event that the recipient is not home when our driver arrives, please include that in the special notes section of your order.

We will never leave flowers out in inclement weather or in an unprotected place.

Delivery is available to Tecumseh, Clinton, Tipton, Britton, and Adrian.

To ensure that your order is delivered on time, please order at least a day in advance of when the flowers need to arrive.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.